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Seller Identification Verification (SIV) process for registering Amazon Seller account to sell in Japan marketplace

In order to successfully create an Amazon Seller account to sell on Amazon Japan marketplace, Sellers need to pass the Seller Identity Verification (SIV). This page provides guidance on the required documents for SIV and the step-by-step process.

Required documents for Seller Identity Verification

1) National ID card
  • Submit a scanned color copy of both sides of your government issued national ID and merge the images into one file. Companies/Corporations need to submit a government issued national ID for the primary contact or beneficial owner. Do not submit a screenshot.
  • The full name on the national ID should match the full name on your registered Amazon account.
  • Scan the original document in color or take a picture using your mobile device. Do not submit a screenshot. Black and white copies are not accepted.
  • Copies should be legible. The document image must be high quality, colored and unobstructed. The image must show a full document page or in case of national ID, both sides of the card.
  • For multi-page files (for example: both sides of the ID card), please merge the separate documents or images into one file for uploading to Seller Central
  • The document should not be expired.
  • The date of birth in the national ID should match the date of birth provided during the Amazon seller account registration process
  • Your identity document must be in one of the following languages: Chinese, English, French, German, Italian, Japanese, Portuguese, or Spanish. If it is not in one of these languages, provide a copy of your passport or a notarized translation of your document in one of these languages.
  • If you submit a copy of your passport, please ensure that the passport has the bearer’s signature.
  • Document should be less than 10MB in size.
  • Accepted formats are *.png, *.tiff, *.tif, *.jpg, *.jpeg, and *.pdf. Do not include special characters in the file name (Examples: $, &, #).
  • Companies/Corporations need to submit a government issued national ID for the primary contact or beneficial owner.
2) Credit card statements, bank statements or utility bills
  • The name of the point of contact or company mentioned on the statement should either match the point of contact name or business name provided during registration.
  • You can hide the currency amount, but the document must remain intact and other information clearly visible.
  • Scan the original document in color or take a picture using your mobile device. Do not submit a screenshot.
  • Document should be easily readable and must have been issued within the past 90 days. Documents must not be password protected
  • Please do not provide a photo of your credit card or debit card.
  • Your document must be in one of the following languages: Chinese, English, French, German, Italian, Japanese, Portuguese, or Spanish. If it is not in one of these languages, provide a notarized translation of your document into one of these supported languages.
  • Document should be less than 10MB in size.
  • Accepted formats are *.png, *.tiff, *.tif, *.jpg, *.jpeg, and *.pdf. Do not include special characters in the file name (Examples: $, &, #).
For easy reference on the document submission process, you can also refer to the following steps: Step 1: Select the country where your business is based as shown in Figure 1.
Amazon Seller Identity Verification - Select Country
Figure 1: Select country (for example: Singapore)
Step 2: Submit scanned copy of national ID (Passport etc.) and ensure the document meets the guidelines mentioned above.
Amazon Seller Identity Verification - National ID
Figure 2: Submit a copy of national identity document
Step 3: Submit scanned copy of credit card statement or bank account statement. Please ensure that the conditions mentioned above for credit card or bank statement are met.
Amazon Seller Identity Verification - Bank statement
Figure 3: Submit bank statement
Step 4: Provide your contact information and submit the application.
Amazon Seller Identity Verification - Contact info and submission
Figure 4: Contact information and submission
After Amazon receives these documents, the review process can last up to three business days.